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Last updated on 22 July, 2024.

Privacy Policy

This privacy policy sets out how North Staffordshire Symphony Orchestra uses and protects any information that you give to us when you use this website.

 

NSSO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

​We collect information for the following two reasons:​

  • When you fill out a contact form, as part of the process and allow us to respond we will collect your name and email address.

  • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Your personal information will be used for the specific reasons stated above only.

 

What we do with the information we gather

​We require this information for the following reasons:

  • Responding to online queries made through this website.

  • Processing online payments.

  • Contacting you with regards to your purchases.

 

Security

​We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information made available to NSSO through the Wix.com platform.

 

NSSO's website is hosted on the Wix.com platform. Wix.com provides NSSO with the online platform that allows us to sell tickets to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we use cookies

​Cookies are used on this website to anonymously monitor visitor usage of the site to help us maintain and improve our website. No personal information can be collected using this type of cookie, only aggregated statistics about the general use of our site. By continuing to the site you are agreeing to the usage of cookies during your visit.

 

Links to other websites

​Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

​We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

​You may request details of personal information which we hold about you.

If you believe that any information we are holding on you is incorrect or incomplete, or you wish for your information to no longer be processed, please email us as soon as possible at nsso.orchestra@gmail.com or the Contact page. We will promptly correct any information found to be incorrect.

Cookie Policy

About cookies

​Our website uses cookies. Cookies are tiny text files stored on your computer when you visit certain web pages. Please note cookies do not harm your computer. However, if you’d prefer to restrict, block or delete cookies from Graphic Evidence you can use your browser to do this.

Analytics cookies

​We use Wix.com Analytics to collect information on how visitors use of our website. This information helps us to generate reports and to help us develop our website. These cookies collect information in an anonymous form, the information collected is the number of visitors to the site, how visitors have arrived at our website and all the pages that are visited. For further information you can visit www.wix.com/manage/analytics

Further information on cookies

​If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org. If you’d like to opt out of cookies, please go to the Network Advertising Initiative website. Please note that we’re not responsible for the content of external websites.

Concerts

New NSSO Logo June 2023
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